At Vive Body Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, shop with us, or use our online services. By accessing or using our site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect different types of personal data to provide and improve our services, including:

a. Personal Information:

  • When you place an order, register for an account, or subscribe to our newsletter, we collect personal information such as your name, email address, shipping and billing addresses, phone number, payment information, and order history.

b. Usage Data:

  • We may collect information about how you interact with our website, such as IP addresses, browser types, device types, page views, and links clicked. This helps us analyze trends, improve user experience, and maintain the website.

c. Cookies and Tracking Technologies:

  • We use cookies to track your activity on our site and personalize your shopping experience. Cookies are small text files stored on your device to enhance your experience. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders (including payment processing, shipping, and customer support).
  • To personalize your shopping experience and recommend products based on your preferences.
  • To send promotional emails, newsletters, and updates about our products, services, and offers (you can opt out at any time).
  • To improve our website functionality and ensure the security of our site.
  • To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist with payment processing, shipping, data analysis, and marketing. These service providers are obligated to protect your information and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Update: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us.
  • Deletion: You may request that we delete your personal information. Note that some information may be retained for legal, accounting, or operational purposes.
  • Opt-Out: You can opt out of receiving promotional emails at any time by following the unsubscribe link in the email or by contacting us directly.
  • Cookies: You can manage cookie preferences through your browser settings.

If you wish to exercise any of these rights or have any questions about your data, please contact us at [Insert contact information].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse cookies or alert you when cookies are being sent. If you choose to disable cookies, some parts of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, partner sites, or external vendors. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal data.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child has provided us with personal data, we will take steps to remove such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and notify you through the website or via email. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Vive Body Care
[email protected]